Frequently Asked Questions

  1. What is Activision/Call of Duty? Activision is the video game publisher (maker) of the Call of Duty franchise. Call of Duty: Black Ops 4 is the hotly-anticipated follow up to Call of Duty: Black Ops III, which was 2015’s #1 console game globally.
  2. Is Call of Duty a family-friendly game? No, while Call of Duty is one of the world’s most popular game titles, it is typically Rated-M for Mature audiences (17 years of age +) with Blood and Gore, Intense Violence and Strong Language. The Call of Duty: Black Ops 4 title is currently Rating Pending.
  3. Where can I enter this sweepstakes? To submit your entry or find out more details on the Sweepstakes, visit
  4. Do I have to be an Xfinity customer to enter? No, the sweepstakes is open to all legal U.S. residents, 18 years and older at the time of entry.
  5. When does the Sweepstakes start and end? The sweeps will be open starting 6/13 and will close on various dates, depending on the city. Please refer to Question 8 below for open entry windows or visit for Sweepstakes end dates and times.
  6. If I win, will transportation be provided to the event? No, all Grand Prize winners are responsible for their own travel/transportation and associated costs to and from the event location.
  7. Where does the event take place? This Xfinity-Call of Duty retail tour events will take place in eight (8) different markets throughout the U.S. The Grand Prize event experiences will take place inside an Xfinity retail store, in the designated event location. For more information on the Grand Prize event experiences and store locations, please visit
  8. Where and when will each event be held? The dates and Xfinity store locations for each event are subject to change, but the current schedule is:
    NORTHEAST DIVISION Washington, D.C. (event date: 7/16) - 715 7th St NW, Washington, D.C. 20001
    • Open entry window: 6/12 – 7/1
    Boston (7/19) - 186 Alewife Brook Parkway, Cambridge, MA 02138
    • Open entry window: 6/12 – 7/4
    Philadelphia (7/23) - 130 Town Square Place, King of Prussia, PA 19406
    • Open entry window: 6/12 – 7/8
    WEST DIVISION Houston (7/28) - 2616 S Voss Rd, Houston, TX 77057
    • Open entry window: 6/12 – 7/13
    Seattle (8/4) - 391 Strander Blvd, Tukwila, WA 98188
    • Open entry window: 6/12 – 7/20
    CENTRAL DIVISION Chicago (9/7) - 901 W Weed St, Chicago, IL 60642
    • Open entry window: 6/12 – 8/23
    Indianapolis (9/11) - 4225 East 82nd Street, Indianapolis, IN 46250
    • Open entry window: 6/12 – 8/27
    Atlanta (9/15) - 945 Battery Ave SE, Atlanta, GA 30339
    • Open entry window: 6/12 – 8/31
  9. What will I be able to do at the event? Each Grand Prize winner and their guest will have the opportunity to play the new “Call of Duty: Black Ops 4” video game before it is available to the public. The event may also include additional activities throughout the evening, such as photo opportunities, music, and other activities as determined by the Sponsor.
  10. Is there an age requirement for entry? You must be 18 years or older at the time of entry to enter the Sweepstakes.
  11. Can I enter more than once? No, this Sweepstakes is limited to one (1) entry per person, per event market.
  12. Is it free to enter the Sweepstakes? Yes, this Sweepstakes is free to enter.
  13. If I win, can I bring any guests? Yes, each Grand Prize winner will only be allowed to bring one (1) guest over the age of 18 to also participate in the event. Guest must be identified prior to the event date, and both the Grand Prize winner and guest must provide proof of identification at check in on the day of the event.
  14. When will I be notified if I’ve won? Winners of the Sweepstakes will be randomly selected and notified approximately one (1) to two (2) business days following the close of the Sweepstakes, by GMR Marketing, the administrator of these Sweepstakes.
  15. What do I need to bring if I win? Grand Prize winners and their guest will need a valid U.S. Government-issued photo identification in order to enter the event. Other guidelines will be provided to the Grand Prize winners upon notification.
  16. If I can’t attend, can someone go in my place? No, the Grand Prize is non-transferrable. Only confirmed Grand Prize winners will be eligible to attend.

Event Dates & Locations*

*Dates & locations subject to change

07.16.18 Washington, DC
07.19.18 Boston, MA
07.23.18 Philadelphia, PA
07.28.18 Houston, TX
08.04.18 Seattle, WA
09.07.18 Chicago, IL
09.11.18 Indianapolis, IN
09.15.18 Atlanta, GA